This treatment Ive beenusimg on my clients with frizzy curly hair for over 10 years. I love the results
I love the smooth frizz free hair, but this treatment affects my client’s hair color. It turns it lighter and very brassy. It even made a grey/silver client yellow. Unless they have very dark hair use the blonde treatment to avoid addding warmth.
Hi there! Thank you for sharing your experience with our Classic Keratin Smoothing Treatment. We're so happy to hear that it has made your hair smooth and frizz-free! However, we apologize that it has affected your clients' hair color. Our blonde treatment is specifically formulated for lighter hair colors to avoid any added warmth. We appreciate your feedback and will definitely take it into consideration for future improvements. Thank you for being a loyal customer! Customer service has reached out privately for additional feedback. Have a great day!
Excellent product
Hi there, thank you so much for your positive feedback about our Classic Keratin Smoothing Treatment! We're thrilled to hear that you had an excellent experience with our product. Please let us know if you have any questions or need any assistance in the future. Happy smoothing!
Love this product! No smell, no damage, works extremely well! Aligns well with my holistic, non-toxic, environmentally safe salon and practices.
Hello there! Thank you so much for your positive feedback on our Express Keratin Smoothing Treatment. We are thrilled to hear that it aligns well with your salon practices. We strive to provide products that are gentle and effective, so it's great to know that it worked well for you. Thank you for choosing our product and we hope to continue providing you with products that meet your standards. Have a lovely day!
As a professional, I love the results this keratin smoothing treatment delivers. The shine is incredible, the manageability is a game changer, and it still maintains beautiful body without falling flat. A reliable service that leaves clients with smooth, healthy-looking hair every time.
Hi there! Thank you so much for sharing your positive experience with our Classic Keratin Smoothing Treatment. We're thrilled to hear that you have seen such great results with our product. We pride ourselves on delivering shiny, manageable hair that maintains its body. Thank you for choosing our product and for leaving such a kind review. We truly appreciate it!
It’s just ok
Hi there, thank you for leaving a review for our Perfect Moisture Conditioner. We're sorry to hear that you found it to be just okay. We would love to hear more about your experience and see if there's anything we can do to improve. Our team at Customer Service has reached out to you privately. We appreciate your feedback. Have a great day!
Excellent product
Thank you for your kind feedback and for choosing our brand!
no comment
Hi there, thank you for taking the time to leave a review. We appreciate all feedback! If you have any specific concerns or feedback, please don't hesitate to reach out to us. We're always happy to help. Thank you!
I love it so much . It makes my hair smooth and frizz free tha last
Hi there, thank you for your positive review! We're so glad to hear that our Leave-In Perfector Spray is helping to make your hair smooth and frizz-reduced. We appreciate your support and hope to continue providing you with great results. Have a great day!
nice and light…helps the many flyaways that the Ultimate Blonde duo seemed to reveal :(
Hi there, we're so glad to hear that you're enjoying our Silky Nourishing Oil and that our product has helped with flyaways! Thank you!
Fantastic! Client level 7 blonde with white patches along hairline, no yellowing at all. Great product.
Hi there, thank you so much for your positive feedback! We're so happy to hear that our Classic Blonde Keratin Smoothing Treatment worked great for your level 7 blonde client. Thanks again for sharing your experience with us!
The keratin treatment is absolutely amazing! The first time I used, it was on my mom who has long gray, course hard to control hair. She went to Florida for two weeks and said that it was the best keratin treatment she has ever had and was thrilled to not have the dangerous chemicals from the treatment! I will be using this more with my clients!
Hi there! Thank you so much for the positive feedback on our Classic Keratin Smoothing Treatment. We're thrilled to hear that it worked wonders on your mom's hair and that she was happy with the results. We take pride in using safe and effective ingredients in our products. We appreciate your support and look forward to helping you and your clients achieve beautiful, healthy hair. Thanks again!
Always the best to clarify with! Doesn't strip the hair, still feels soft and detangled afterwards.
Hi there! Thank you for your kind review. As the first step of the Cezanne process, it sets the foundation for beautiful, healthy hair. We appreciate your support and hope to continue providing you with great results.
Great product
Hi there,
Thank you for taking the time to leave a review! We're so glad to hear that you've had a great experience with our Classic Keratin Smoothing Treatment. It means a lot to us. Have a wonderful day!
I love using the Cezanne original keratin smoothing treatment on my clients and so do my clients. The results are amazing and the durability is fantastic.
Hi there! Thank you for your positive feedback on our Classic Keratin Smoothing Treatment. We're thrilled that both you and your clients are loving the results of the Cezanne Classic Keratin Smoothing Treatment. Thank you for choosing our product for your salon services. Have a great day!
I love this formula. So happy
Hi there! Thank you for your positive feedback on our Classic Keratin Smoothing Treatment. We are thrilled to hear that you love the formula and that it has made you happy. We appreciate your support. Have a great day!
I am uncomfortable with the rinse step of the treatment. I'm not sure if I rinsed more or less perhaps I'd be happier with the results.
Hi there! Thank you for taking the time to leave a review. We're happy to assist you with the rinse step. Customer service will reach out to you privately. Thank you again for your review and for choosing our product.
I wish this product worked as well as it looks in the videos. I have used it on several different hair types and the overall finish is just fair.
Much smoother and less frizzy
Thank you for your review! We're glad to hear that our Clarifying Shampoo helped make your hair smoother and less frizzy. Our gentle formula is safe to use on a weekly basis to remove any product residue or build up. We recommend consulting with your licensed stylist for personalized usage recommendations. Thank you for choosing our product!
Great shampoo, not much lather but assuming it doesn't strip hair
Hi there! Thank you for taking the time to leave a review for our Perfect Moisture Shampoo. We're happy to hear that you're enjoying it and appreciate your feedback. Sulfate-free shampoos naturally lather less than traditional ones. Thank you for giving it a try!
I love the product, however, the new container is ridiculous. Ridiculous. You have to dig out the last quarter of it with your finger because it's in a square container. Whoever thought this was a good idea needs to rethink the whole concept of customer service and loyalty.
my hair feels dirty all the time and it’s greasy immediately after getting out of the shower. you need a lot to create a lather and I’ve started double shampooing. tried it for almost 2 months because of how much money I spent but I give up. Going in the garbage.
And I wrote to Cézanne because this product isn’t great, but they did not respond and you can’t return anything. So be sure before you buy. It sucks because I did the salon treatment for $500 so you would think you’d get a product or 2 or a sample at least when spending that much and of course you want to use their brand to extend your $500 treatment so you basically have to gamble and spend even more to see if you like these products as the salons don’t carry them. Not very customer friendly or helpful and a strange way of non-marketing your products.
Thank you for taking the time to share your feedback. We sincerely regret that you did not receive a response from our team, and we apologize for any inconvenience this may have caused.
Please be assured that we are committed to providing the highest level of customer service. A representative from our team will be reaching out to you directly to offer further assistance.
We greatly appreciate your continued support and thank you for choosing our product.
Seems fine, nothing good or bad, but you need a lot.
Hi there! Thank you for reaching out and sharing your experience with the Perfect Moisture Shampoo. We're sorry to hear that it didn't meet your expectations. Your feedback is important to us and we'll be sure to pass it along to our team. We understand that sulfate-free shampoos may require a slightly different usage technique to get the best results. Here are a few application tips that our customers have found helpful: Start with thoroughly wet hair, dispense the shampoo into your hand and add a bit of water to create a light foam before applying, gently massage it through your hair and scalp, and if you desire more lather, add more water instead of shampoo, rinse thoroughly and repeat the shampoo. On the second wash you'll notice a deeper cleanse. Everyone's hair is different, so feel free to adjust based on your needs. Thank you again for your feedback!